Restoration and cleaning companies are not the same. Certifications from globally recognized organizations give a company an edge over its competitors. For instance, the IICRC, or the Institute of Inspection, Cleaning and Restoration Certification, is an organization that sets standards for the industries that offer inspection, cleaning, and restoration of homes and buildings that have been affected by water (either by flooding or leaks), fire, and others.
ServiceMaster by Disaster Relief is an IICRC Certified Firm in Florida. Learn more about the IICRC and how your restoration company can become an IICRC Certified Firm.
How Can Your Company Get an IICRC Certification?
Before your company can get an IICRC Certification, some or all of your employees should be trained in courses under the IICRC.
- Different courses need to be completed: courses in restoration, cleaning, and inspection. You should have a professional employee who specializes in each course.
- Courses in restoration cover several restorations of walls that were affected by a flood, which cause mold because of moisture in the atmosphere.
After your technicians have an IICRC Certification in each course, continue to train them in the IICRC; they can continue their training up to the Masters level of each course offered or they can be trained in a field that will make them more competent in dealing with the real matter and issues in the cleaning, restoration or inspection of homes and businesses.
- Have this training documented for the ongoing process of your certification. Moreover, have a Proof of Insurance; some of your clients may ask for this proof and your company must present it.
One of the aims of the IICRC is customer satisfaction; thus, the company is required to set up a document that proves they have properly addressed the situation and have given remedy to the affected areas.
What are the Benefits of Being an IICRC Certified Firm?
Credibility
- Any company that offers water damage restoration can engage in business without an IICRC certification.
- However, to gain the trust and confidence of your clients when restoring and clearing damages in their houses and businesses, you need to present proof of your credibility and expertise. That's where an IICRC certification can help.
Confidence
- By getting an IICRC certification, you can vouch for the skills of your employees that will give you confidence in giving your services, not only for the sake of repairing and restoring your clients’ houses but also for delivering your service with limited flaws and errors.
Competency
- An IICRC certification will give your business a professional reputation that will set your business and employees’ competency in doing the restoration of damages of one’s home or business.
- Make sure to keep your company competitive by giving continuing training and insurance, and properly document the training you have for your employees and technicians in the past as well as the on-goings.
Complaint-free
- The IICRC Certified Firm Code of Ethics includes maintaining a written customer complaint policy.
- Keep your business complaint-free by maintaining a proper customer complaint system that will help your company address and follow up on issues professionally.
Contact an IICRC Certified Firm in Oldsmar, Florida
ServiceMaster by Disaster Relief is available 24 hours a day, 7 days a week for water, fire, storm, or mold damage restoration and cleanup in Oldsmar, Florida, and the surrounding areas. You may also connect with us online to schedule an appointment.
- Over 30 years of experience
- IICRC Certified Firm
- Insurance Capabilities
- Licensed and Fully Bonded Technicians
ServiceMaster by Disaster Relief is servicing Pinellas County, Florida. Don’t know what to do next? We do. Contact us today, Call us at (813) 295-7797.
