Restoration and cleaning companies are not the same. Certifications from globally recognized organizations give a company an edge over its competitors. For instance, the IICRC, or the Institute of Inspection, Cleaning and Restoration Certification, is an organization that sets standards for the industries that offer inspection, cleaning, and restoration of homes and buildings that have been affected by water (either by flooding or leaks), fire, and others.
How Can Your Company Get an IICRC Certification?
Before your company can get an IICRC Certification, some or all of your employees should be trained in courses under the IICRC.
After your technicians have an IICRC Certification in each course, continue to train them in the IICRC; they can continue their training up to the Masters level of each course offered or they can be trained in a field that will make them more competent in dealing with the real matter and issues in the cleaning, restoration or inspection of homes and businesses.
One of the aims of the IICRC is customer satisfaction; thus, the company is required to set up a document that proves they have properly addressed the situation and have given remedy to the affected areas.